HostWeb Forums » Microsoft Server Operating Systems » microsoft.public.win2000.hardware » USB HD won't detect as Mass Storage
Topic: USB HD won't detect as Mass Storage
Using Windows 2000 SP4.
The problem is that a Western Digital "My Passport Essential" external USB
hard drive won't auto-detect as a mass storage device. It only is detected
as a "USB 2.0 Device", which then prompts the New Hardware Wizard...and of
course I have no 3rd party driver to install. Can I force it to use
USBSTOR.SYS somehow?
More details if needed...
My motherboard's USB isn't 2.0, so I have an IOGEAR 5-port USB 2.0 PCI card
installed. I have the host controller/hub drivers from IOGEAR installed
(OWC 2.1.9.0, ousb2hub.sys and ousbehci.sys). This is the only USB
controller/hub I have displaying in my Device Manager (I disabled my
motherboard USB ports in the BIOS just to eliminate confusion).
I have two other USB 2.0 mass storage devices working fine on it...a
Memorex DVD writer (which does indeed display as connected at USB 2.0 and
does indeed burn at USB 2.0 speeds...I've burned at 1.0 speeds before so I
know the green/2.0 light on the back isn't lying) and a 1-Gig USB 2.0 Flash
Drive.
Device Manager info looks like this when I have the above two devices
plugged in:
Universal Serial Bus controllers
USB Mass Storage Device
USB Mass Storage Device
Universal Serial Bus controllers
USB 2.0 PCI to USB Enhanced Host Controller
USB 2.0 Root Hub Device
Thanks,
Ernest
Replies below ↓
Replies
USB HD won't detect as Mass Storage
Using Windows 2000 SP4.
The problem is that a Western Digital "My Passport Essential" external USB
hard drive won't auto-detect as a mass storage device. It only is detected
as a "USB 2.0 Device", which then prompts the New Hardware Wizard...and of
course I have no 3rd party driver to install. Can I force it to use
USBSTOR.SYS somehow?
More details if needed...
My motherboard's USB isn't 2.0, so I have an IOGEAR 5-port USB 2.0 PCI card
installed. I have the host controller/hub drivers from IOGEAR installed
(OWC 2.1.9.0, ousb2hub.sys and ousbehci.sys). This is the only USB
controller/hub I have displaying in my Device Manager (I disabled my
motherboard USB ports in the BIOS just to eliminate confusion).
I have two other USB 2.0 mass storage devices working fine on it...a
Memorex DVD writer (which does indeed display as connected at USB 2.0 and
does indeed burn at USB 2.0 speeds...I've burned at 1.0 speeds before so I
know the green/2.0 light on the back isn't lying) and a 1-Gig USB 2.0 Flash
Drive.
Device Manager info looks like this when I have the above two devices
plugged in:
Universal Serial Bus controllers
USB Mass Storage Device
USB Mass Storage Device
Universal Serial Bus controllers
USB 2.0 PCI to USB Enhanced Host Controller
USB 2.0 Root Hub Device
Thanks,
Ernest
USB HD won't detect as Mass Storage
Using Windows 2000 SP4.
The problem is that a Western Digital "My Passport Essential" external USB
hard drive won't auto-detect as a mass storage device. It only is detected
as a "USB 2.0 Device", which then prompts the New Hardware Wizard...and of
course I have no 3rd party driver to install. Can I force it to use
USBSTOR.SYS somehow?
More details if needed...
My motherboard's USB isn't 2.0, so I have an IOGEAR 5-port USB 2.0 PCI card
installed. I have the host controller/hub drivers from IOGEAR installed
(OWC 2.1.9.0, ousb2hub.sys and ousbehci.sys). This is the only USB
controller/hub I have displaying in my Device Manager (I disabled my
motherboard USB ports in the BIOS just to eliminate confusion).
I have two other USB 2.0 mass storage devices working fine on it...a
Memorex DVD writer (which does indeed display as connected at USB 2.0 and
does indeed burn at USB 2.0 speeds...I've burned at 1.0 speeds before so I
know the green/2.0 light on the back isn't lying) and a 1-Gig USB 2.0 Flash
Drive.
Device Manager info looks like this when I have the above two devices
plugged in:
Universal Serial Bus controllers
USB Mass Storage Device
USB Mass Storage Device
Universal Serial Bus controllers
USB 2.0 PCI to USB Enhanced Host Controller
USB 2.0 Root Hub Device
Thanks,
Ernest
USB HD won't detect as Mass Storage
Using Windows 2000 SP4.
The problem is that a Western Digital "My Passport Essential" external USB
hard drive won't auto-detect as a mass storage device. It only is detected
as a "USB 2.0 Device", which then prompts the New Hardware Wizard...and of
course I have no 3rd party driver to install. Can I force it to use
USBSTOR.SYS somehow?
More details if needed...
My motherboard's USB isn't 2.0, so I have an IOGEAR 5-port USB 2.0 PCI card
installed. I have the host controller/hub drivers from IOGEAR installed
(OWC 2.1.9.0, ousb2hub.sys and ousbehci.sys). This is the only USB
controller/hub I have displaying in my Device Manager (I disabled my
motherboard USB ports in the BIOS just to eliminate confusion).
I have two other USB 2.0 mass storage devices working fine on it...a
Memorex DVD writer (which does indeed display as connected at USB 2.0 and
does indeed burn at USB 2.0 speeds...I've burned at 1.0 speeds before so I
know the green/2.0 light on the back isn't lying) and a 1-Gig USB 2.0 Flash
Drive.
Device Manager info looks like this when I have the above two devices
plugged in:
Universal Serial Bus controllers
USB Mass Storage Device
USB Mass Storage Device
Universal Serial Bus controllers
USB 2.0 PCI to USB Enhanced Host Controller
USB 2.0 Root Hub Device
Thanks,
Ernest
USB HD won't detect as Mass Storage
Using Windows 2000 SP4.
The problem is that a Western Digital "My Passport Essential" external USB
hard drive won't auto-detect as a mass storage device. It only is detected
as a "USB 2.0 Device", which then prompts the New Hardware Wizard...and of
course I have no 3rd party driver to install. Can I force it to use
USBSTOR.SYS somehow?
More details if needed...
My motherboard's USB isn't 2.0, so I have an IOGEAR 5-port USB 2.0 PCI card
installed. I have the host controller/hub drivers from IOGEAR installed
(OWC 2.1.9.0, ousb2hub.sys and ousbehci.sys). This is the only USB
controller/hub I have displaying in my Device Manager (I disabled my
motherboard USB ports in the BIOS just to eliminate confusion).
I have two other USB 2.0 mass storage devices working fine on it...a
Memorex DVD writer (which does indeed display as connected at USB 2.0 and
does indeed burn at USB 2.0 speeds...I've burned at 1.0 speeds before so I
know the green/2.0 light on the back isn't lying) and a 1-Gig USB 2.0 Flash
Drive.
Device Manager info looks like this when I have the above two devices
plugged in:
Universal Serial Bus controllers
USB Mass Storage Device
USB Mass Storage Device
Universal Serial Bus controllers
USB 2.0 PCI to USB Enhanced Host Controller
USB 2.0 Root Hub Device
Thanks,
Ernest